Feeding into community prosperity
While our expertise is financial services, managing positive social impacts provides a strong and stable foundation for everything that we do.
We recognise we have a duty to utilise our trusted and authentic position to identify shared issues and opportunities on a wide range of contemporary social topics impacting and shaping communities, and respond with practical solutions and partnerships.
We are always evolving how we create positive social impacts for our customers and their communities and there are numerous examples of how we currently do this.
Areas of focus
Supporting our customers through COVID-19
COVID-19 has had a significant impact on all aspects of life in Australia, particularly how Australians work and manage businesses. We continue to be fully committed to supporting customers and communities through this unprecedented time.
Managing the supply chain
We forge long term relationships with suppliers to ensure stakeholder value is maximised on a sustainable basis. In doing so, we are best placed to understand how various environmental, social and governance risks might impact a supplier’s business operations and how we can work together to address potential issues.
We take an ethical approach to our investment strategy. Aligned with our purpose, the core focus and proposition of investment has always been on communities and community-based lending rather than on large corporations.
Financial abuse support
There are many types of financial abuse and it can happen to anyone, no matter how old, or how much money they have. Learn more about financial abuse and how we can help.
Vulnerable customer support
We provide extra care when our vulnerable customers need it most by face to face support from our staff, telephone support by our specialised team or we have a list of external support agencies you can refer to.
We are guided by sound commercial and ethical principles that facilitate project delivery, while always acting in the interest of the customer, the project, Bendigo and Adelaide Bank businesses, stakeholders, and the environment.
Want to know more?
Send us an online enquiry if you have any questions.
The Bendigo Centre
PO Box 480
Bendigo VIC 3552
Registered head office
The Bendigo Centre
Bendigo VIC 3550
F: 03 5485 7668