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Contact us

Ways to connect with us

Enquire online

Send us an online enquiry if you have any questions.

Registered head office

The Bendigo Centre
Bendigo VIC 3550

F: 03 5485 7668

Postal address

The Bendigo Centre
PO Box 480
Bendigo VIC 3552

Looking for specific contact details?

Shareholder Enquiries

Bendigo and Adelaide Bank Share Registry
GPO Box 3993
Sydney NSW 2001

02 8023 5417 (inside Australia)
+61 1300 032 762 (from outside Australia)

8:15am to 5:30pm (Australian Eastern Standard Time)

F: +61 2 9279 0664

Bendigo Bank Customer Enquiries

Monday to Friday - 8am to 9pm AEST
Weekends (Saturday and Sunday) - 9am to 8pm AEST
1300 236 344

Calling from overseas - standard international call charges apply:
+61 3 5445 0666

Adelaide Bank Customer Enquiries

1300 652 220 (within Australia)
+61 8 8300 6000 (from overseas).

Mon to Fri 8am-8pm (CST)
Sat, Sun and public holidays 9am-4pm (CST).*

*Excludes Christmas Day, Good Friday and Easter Sunday

Compliments or suggestions

We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:

  • have suggestions about products, services or procedures
  • have a compliment

Resolve a complaint

We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Helping you with Deceased Estates

We understand this is a stressful and difficult situation for you, please refer to the following information to help guide you through this challenging time. 

For more information please choose the most appropriate channel:

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.
© Copyright 2020 Bendigo and Adelaide Bank