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Contact us

Ways to connect with us

Enquire online

Send us an online enquiry if you have any questions.

Registered head office

The Bendigo Centre
Bendigo VIC 3550

F: 03 5485 7668

Postal address

The Bendigo Centre
PO Box 480
Bendigo VIC 3552

Looking for specific contact details?

Shareholder enquiries

Bendigo and Adelaide Bank Share Registry
Locked Bag A14
Sydney South NSW 1235

Tel: 1300 551 242 (Monday to Friday - 8:30am to 7:30pm AEST/AEDT)

Fax: +61 2 9287 0303

Bendigo Bank Customer Enquiries

Call 1300 236 344 (in Australia) or +61 3 5445 0666 (from overseas - standard international call charges apply)

Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) and some public holidays - 9am to 8pm AEST/AEDT

*Excludes Christmas Day

Adelaide Bank Customer Enquiries

1300 652 220 (within Australia)
+61 8 8300 6000 (outside Australia)

Mon to Fri 8am-8pm (CST)
Sat, Sun and public holidays 9am-4pm (CST)*

*Excludes Christmas Day, Good Friday and Easter Sunday

Provide a compliment

We’re always keen to hear when one of our staff, team, or branches has provided exceptional service. Please use our online form to let us know.

Resolve a complaint

We love to hear from you whether it's a compliment or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.

Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.

Helping you with Deceased Estates

We understand this is a stressful and difficult situation for you, please refer to the following information to help guide you through this challenging time. 

For more information please choose the most appropriate channel:

ASIC reference checking and information sharing protocol

Do you need an ASIC reference check for a current or former employee of Bendigo and Adelaide Bank?

  • As set out in the ASIC reference checking and information sharing protocol (ASIC Protocol) you can submit your reference via the email address shown below.
  • Please attach the prospective representative's completed consent form with your reference request.

For current or former employees of Bendigo and Adelaide Bank Limited, including Financial Advisers and/or Mortgage Brokers:


Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.
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