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Our values

Our values say a lot about who we are

Our values articulate those things that set Bendigo and Adelaide Bank apart from other organisations. And they clearly establish the behaviours and actions employed by our staff in their everyday work.


We are one team with one vision. We work together, encourage diversity and respect the unique contribution of each individual.

What we will do:

  • Be open and honest in all our communications.
  • Be flexible as an individual and understand broader priorities.
  • Seek new and diverse views and respect others' opinions.
  • Be open to change.
  • Share the workload and information.
  • Collaborate across teams and boundaries.

We build a culture of trust. We are open, honest and fair.

What we will do:

  • Be equitable and transparent in our actions.
  • Consider the needs of others, the team and the bank.
  • Respect and follow policies, procedures and decision making channels.
  • Acknowledge and learn from our mistakes.
  • Be honest in all our dealings.
  • Speak up when something doesn’t seem right.

We strive for sustainable success. We seek and provide feedback and find a better way.

What we will do:

  • Perform our role, be accountable and responsible.
  • Be proactive and take initiative.
  • Embrace innovation and continuous improvement.
  • Ensure our team and individual goals are in line with the bank’s vision and strategies.
  • Look for opportunities to develop ourselves and each other.
  • Strive for excellence.

We listen, understand – then deliver. We build our success through the success of others.

What we will do:

  • Commit to delivering mutually beneficial outcomes.
  • Take the time to connect, listen and understand.
  • Build sustainable relationships by understanding needs.
  • Consider all stakeholders upfront.

We all lead by example. We show initiative, are accountable and empower others.

What we will do:

  • Respect different leadership styles.
  • Understand the bigger picture.
  • Empower and encourage others to be the best they can.
  • Demonstrate an active commitment to the bank.
  • Consider the risks to the bank and consult before proceeding.
  • Encourage and participate in two-way communication, early, often and consistently.
  • Provide guidance and support to each other.
  • Challenge the status quo.

We believe in what we do and are proud of our bank.

What we will do:

  • Take pride in what we do.
  • Go the extra mile to enhance the customer and partner experience.
  • Make the bank a great place to work.
  • Be proud of our contribution to the community.
  • Celebrate and share success.
  • Be an advocate for the bank.
  • Bring energy, focus and a 'can do' attitude.

Meet the brands that form the Bendigo and Adelaide Bank Group

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.
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