Bendigo Bank wins 2023 Most Trusted Bank Award

For the second year in a row, Bendigo Bank has been named the most trusted bank in Australia. The news was announced at Roy Morgan’s Most Trusted Brand Awards gala event yesterday evening.

Marnie Baker, CEO and Managing Director of Bendigo and Adelaide Bank, expressed her deep gratitude to the Bank’s 2.4 million customers for the recognition, having won the award last year at the inaugural Trusted Brand Award event.

"Bendigo Bank’s longstanding purpose is to feed into the prosperity of our customers and the community," Ms Baker said.

“This award recognises the hard work of our people, who put our customers at the centre of everything we do. Our quality products, friendly service and leading digital offerings are just some of the reasons why we’re consistently recognised as the most trusted bank in the country,” Ms Baker said.

The Roy Morgan Trusted Brand Awards recognise the outstanding levels of trust built up by 20 leading brands across a range of different industries and services including Supermarkets, Retail, Department & Discount Department Stores, Services, Charities, Automotive, Superannuation, Insurance, Utilities, Government Services, Media, Mining & Petroleum, Banks, and Telecommunications.

Ms Baker said the Bank was proud to win back-to-back awards and was well positioned to continue delivering on its purpose and the privileged role we play for our customers and communities. Bendigo and Adelaide Bank recorded 10% percent growth in customer numbers to 2.4 million over the 12 months to June 30, 2023.

"We are a bank with heart and heritage. Our connection with our customers and community, our regional roots and our position as Australia’s most trusted bank help us deliver for our customers in a way that cannot be replicated,” Ms Baker concluded.

The award comes after the Bank was last week named by Roy Morgan as the most trusted agribusiness bank among Australian farmers.