How we are continuing to manage sustainability-related risks and opportunities.
Strengthening our commitment to Sustainability
Driving action towards a resilient and sustainable future to grow the prosperity of our customers, communities, shareholders and our people.
Report highlights
$50.2 million invested back into communities through our Community Bank model
Consistently strong Net Promoter Scores – Bendigo Bank at 28 and Up at 55.21
Achieved Gold Tier Status on the Australian Workplace Equality Index (AWEI)
Reduced our Scope 1 and 2 emissions by 92.9% since baseline (market-based)
Bendigo Bank Green Personal Loan awarded Canstar’s Outstanding Value Green Car Loan Award for the second year running
Delivered 100% of the actions outlined our in Reflect RAP
Up recognised as Bank of the Year – Digital2
$266,000 raised through disaster appeals and $1.3 million distributed in disaster grants
Download the Sustainability Report
Things you should know
1 Roy Morgan Net Promoter Score –Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
2 Money’s Bank of the Year – Digital, 2025 Consumer Finance Awards