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Frequently asked questions

Shareholder FAQs

The Bendigo and Adelaide Bank Share Registry is operated by Boardroom Pty Limited. 

1300 032 762 (within Australia)
+61 2 8023 5417 (outside Australia)

This means your shareholding/noteholding is maintained by the company whose shares/notes you hold (or the issuer of your shares/notes).

Issuer Sponsored holdings have an 'I' at the start of the Securityholder Reference Number (SRN) which is printed on your holding statement. Issuer Sponsored shares/notes may be traded through any Stockbroker.

If your shares/notes are CHESS Sponsored, you will have completed an agreement with a specific Stockbroker and will be issued with a Holder Identification Number (HIN). Your Shareholder/Noteholder Number will be that HIN, prefixed with an 'X'.

If you are CHESS Sponsored (Holder Identification Number (HIN) starting with 'X'), you will need to inform your broker who will arrange for the change to be noted in the CHESS sub-register.

If you are Issuer Sponsored (Securityholder Reference Number (SRN) starting with 'I') and are a Registered User in InvestorServe, you can update your address online Online Share Registry. Alternatively, please contact Boardroom Pty Ltd to have a form sent to you.

1300 032 762 (within Australia)
+61 2 8023 5417 (outside Australia)

Please phone 1300 032 762 or, quoting your Securityholder Reference Number (SRN) or Holder Identification Number (HIN), and a report will be posted to you free of charge each year.

Yes, you can elect to stop receiving an Annual Report and general communication (eg. An Annual Review) from Bendigo and Adelaide Bank by contacting the Share Registry (Boardroom Pty Ltd):

1300 032 762 (within Australia)
+61 2 8023 5417 (outside Australia)

Or login to to change your election preference.

Yes, you can view the status of your Bendigo and Adelaide Bank shares/notes where and when you want to with our Online Share Registry under the Individual Investment Access.

Yes, if you are a Registered User you can change your payment instructions, correspondence election and if Issuer Sponsored, your address online Online Share Registry

Receiving your shareholder communications electronically is the best way to stay informed and will assist Bendigo and Adelaide Bank with minimising paper usage, which is better for our environment and safer from a privacy perspective.

If you haven’t already, we encourage you to make the switch to paperless communications and provide us with your email address. To make the change, login to, add your email address via ‘My Details’ on the left-hand side of the screen and click ‘Communication Options’ to select the communication options you would like to set to email. Alternatively, contact our Share Registry (Boardroom Pty Limited) on: 1300 032 762 (within Australia) or +61 2 8023 5417 (outside Australia)
You can make a standing election as to how you would like to receive certain documents including annual reports, meeting-related documents (for example notices of meeting and proxy/voting forms) and payment statements.

You can also make a one-off request to receive a document in physical or electronic form by contacting the registry via email at:
You will also be able to access Shareholder Documents such as our Annual Report, Notice of Meeting and other documents relating to shareholder meetings when they are published on our website or made available on the ASX platform.

Once you have registered on our website Online Share Registry you can elect to receive correspondence and reports electronically. Alternatively contact the Share Registry or Ph. 1300 032 762 to arrange for a form to be sent to you.

You will need to visit a licensed stockbroker to buy and sell Bendigo and Adelaide Bank shares/notes. You cannot trade through the Share Registry, however Bendigo Invest Direct will be able to assist you with this. Alternatively you can find more information on the ASX website.

If you are an existing CHESS sponsored holder, you will need to contact your sponsoring Stockbroker.

Visit the Investor Centre for more information

Ways to connect with us

Enquire online

Send us an online enquiry if you have any questions.

Registered head office

The Bendigo Centre
Bendigo VIC 3550

F: 03 5485 7668

Postal address

The Bendigo Centre
PO Box 480
Bendigo VIC 3552

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.
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