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Financial Difficulty and Hardship Assistance

We understand there may be times when your personal circumstances change. Perhaps you have lost your job, suffered an illness or injury or have been impacted by a natural disaster.

If as a result you cannot afford the minimum repayment on your home loan, personal loan or credit card, and you would like us to consider if we can provide you with financial difficulty assistance, then please contact us immediately.

In many instances a temporary arrangement can be made quickly and efficiently over the phone, but on some occasions we may need to complete a more detailed assessment of your personal and financial circumstances to identify how we may be able to help you.

If you are experiencing financial hardship and would like to apply for assistance, please contact our dedicated team by selecting the appropriate channel below:

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