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Update on Service One Alliance Bank

14 March 2023 |Announcements

On Tuesday 7 March Service One Alliance Bank became aware of unauthorised access to a small number of their customers’ accounts through internet banking. Fraudulent transactions were identified on a smaller subset of these accounts.

Service One has reimbursed all Members who have had money stolen.

Service One is a founding member of Alliance Bank, a social enterprise established in 2015. Bendigo and Adelaide Bank has partnered with Alliance Banks to support their members with products and services.

Service One operates on a separate core banking system to Bendigo and Adelaide Bank. Bendigo Bank, Adelaide Bank and Rural Bank customers are unaffected. 

We acknowledge the Traditional Owners and Custodians of the land where we live, learn and work. We pay our respects to all First Nations peoples and acknowledge Elders past and present.

We are dedicated to creating an inclusive and safe space for our team members of all genders and sexual orientations through inclusive hiring, leave policies and workplace design.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.
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